JivoChat is a live chat and business messaging platform helping companies communicate with website visitors and customers.
JivoChat provides an embeddable live chat widget for business websites.
The platform consolidates chat, email, and social messaging into one inbox.
JivoChat includes chatbot tools for automating common customer inquiries.
The company originated in Russia before expanding to international markets.
Support agents can respond to chats through dedicated mobile applications.
JivoChat primarily targets small and mid-sized business customer support needs.
JivoChat offers a basic free mode that can be useful for small websites or teams starting with live chat. Paid features are available for businesses that need more automation, channels, or advanced support tools.
Generally, JivoChat commonly offers a trial or demo period for professional features. After the trial, users can continue with a paid license or use a more limited free mode if that fits their needs.
Public promo codes are not always necessary or available for JivoChat. The best way to save is usually to compare plan features, billing terms, and whether the free mode is enough before upgrading.
Small businesses can start with the free or trial option, test how many conversations they actually receive, and upgrade only when paid features improve sales or support. It is also smart to avoid paying for channels the team will not use.
Typically, JivoChat says it can be installed on unlimited websites, which can help businesses that manage several small sites. Plan limits and agent seats should still be checked before assuming every feature is included.
No, JivoChat provides the software for a business’s own team to use. Companies that need outsourced support would need to hire agents separately.
Yes, it can help ecommerce stores answer product, checkout, shipping, and return questions while visitors are still browsing. The value depends on whether the store has people available to respond quickly.
Usually, JivoChat supports integrations with different communication and business tools, depending on the plan. Businesses should confirm the exact CRM, messenger, or channel support before buying.